Sources for “Why AI Help Can Make You Seem Less Caring”
Every claim in this piece that rests on published research, with the exact sentence it rests on.
A message written with AI help can land better than one written alone — recipients report feeling more understood, not less.
AI-generated messages made recipients feel more heard than human-generated messages
(2024). AI can help people feel heard, but an AI label diminishes this impact. Proceedings of the National Academy of Sciences, 121(14), e2319112121. https://doi.org/10.1073/pnas.2319112121
More from this paper: AI can help people feel heard, but an AI label diminishes this impact.
The moment someone believes AI was involved, that advantage reverses.
recipients felt less heard when they realized that a message came from AI (vs. human)
(2024). AI can help people feel heard, but an AI label diminishes this impact. Proceedings of the National Academy of Sciences, 121(14), e2319112121. https://doi.org/10.1073/pnas.2319112121
More from this paper: AI can help people feel heard, but an AI label diminishes this impact.
The penalty attaches to suspicion rather than to the writing itself: the same message is judged more harshly once AI is suspected.
people are evaluated more negatively if they are suspected to be using algorithmic responses
(2023). Artificial intelligence in communication impacts language and social relationships. Scientific Reports, 13(1), 5487. https://doi.org/10.1038/s41598-023-30938-9
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More from this paper: Artificial intelligence in communication impacts language and social relationships.
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